/* NeonateCare Nia assistant — all selectors are isolated to the assistant root. */
#neonatecare-nia-assistant {
  --nc-nia-cream: #FFF7EF;
  --nc-nia-ink: #33291F;
  --nc-nia-muted: #7B7167;
  --nc-nia-sage: #6FC49B;
  --nc-nia-sage-dark: #46A379;
  --nc-nia-coral: #FF7A5C;
  --nc-nia-white: #FFFFFF;
  --nc-nia-border: rgba(51, 41, 31, 0.12);
  --nc-nia-shadow: 0 18px 48px rgba(51, 41, 31, 0.16);
  --nc-nia-shadow-soft: 0 8px 24px rgba(51, 41, 31, 0.10);
  --nc-nia-vvh: 100vh;
  --nc-nia-keyboard-offset: 0px;
  color: var(--nc-nia-ink);
  font-family: "Plus Jakarta Sans", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 15px;
  font-weight: 500;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

#neonatecare-nia-assistant,
#neonatecare-nia-assistant *,
#neonatecare-nia-assistant *::before,
#neonatecare-nia-assistant *::after {
  box-sizing: border-box;
}

#neonatecare-nia-assistant button,
#neonatecare-nia-assistant textarea,
#neonatecare-nia-assistant input,
#neonatecare-nia-assistant a {
  font: inherit;
  letter-spacing: normal;
  text-transform: none;
}

#neonatecare-nia-assistant button,
#neonatecare-nia-assistant textarea {
  margin: 0;
}

#neonatecare-nia-assistant button {
  appearance: none;
  -webkit-appearance: none;
  border: 0;
  cursor: pointer;
}

#neonatecare-nia-assistant button:disabled {
  cursor: wait;
  opacity: 0.58;
}

#neonatecare-nia-assistant a {
  color: inherit;
  text-decoration: none;
  box-shadow: none;
}

#neonatecare-nia-assistant p,
#neonatecare-nia-assistant h2,
#neonatecare-nia-assistant h3 {
  color: inherit;
  font-family: inherit;
  margin: 0;
  padding: 0;
  text-transform: none;
}

#neonatecare-nia-assistant img {
  display: block;
  height: auto;
  max-width: 100%;
  opacity: 1 !important;
  visibility: visible !important;
}

#neonatecare-nia-assistant svg {
  display: block;
  fill: currentColor;
  height: 22px;
  width: 22px;
}

#neonatecare-nia-assistant .nc-nia-sr-only,
#neonatecare-nia-assistant .nc-nia-live {
  clip: rect(0, 0, 0, 0);
  clip-path: inset(50%);
  height: 1px;
  overflow: hidden;
  position: absolute;
  white-space: nowrap;
  width: 1px;
}

#neonatecare-nia-assistant :focus-visible {
  outline: 3px solid var(--nc-nia-coral);
  outline-offset: 3px;
}

#neonatecare-nia-assistant .nc-nia-backdrop {
  background: rgba(51, 41, 31, 0.38);
  display: none;
  inset: 0;
  opacity: 0;
  pointer-events: none;
  position: fixed;
  transition: opacity 180ms ease;
  z-index: 99988;
}

#neonatecare-nia-assistant .nc-nia-launcher-wrap {
  bottom: 22px;
  position: fixed;
  right: 22px;
  z-index: 99990;
}

#neonatecare-nia-assistant.nc-nia-on-home .nc-nia-launcher-wrap {
  bottom: 92px;
}

#neonatecare-nia-assistant .nc-nia-launcher {
  align-items: center;
  background: var(--nc-nia-sage-dark);
  border: 2px solid var(--nc-nia-white);
  border-radius: 999px;
  box-shadow: var(--nc-nia-shadow-soft);
  color: var(--nc-nia-white);
  display: inline-flex;
  font-size: 14px;
  font-weight: 800;
  gap: 9px;
  min-height: 54px;
  padding: 7px 18px 7px 8px;
  transition: background-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
}

#neonatecare-nia-assistant .nc-nia-launcher:hover {
  background: var(--nc-nia-sage);
  box-shadow: 0 12px 28px rgba(51, 41, 31, 0.17);
  transform: translateY(-2px);
}

#neonatecare-nia-assistant .nc-nia-launcher-icon {
  align-items: center;
  background: var(--nc-nia-white);
  border-radius: 50%;
  color: var(--nc-nia-coral);
  display: inline-flex;
  height: 38px;
  justify-content: center;
  width: 38px;
}

#neonatecare-nia-assistant .nc-nia-greeting-chip {
  align-items: center;
  background: var(--nc-nia-white);
  border: 1px solid var(--nc-nia-border);
  border-radius: 16px;
  bottom: 88px;
  box-shadow: var(--nc-nia-shadow-soft);
  display: flex;
  max-width: 292px;
  opacity: 0;
  pointer-events: none;
  position: fixed;
  right: 22px;
  transform: translateY(8px);
  transition: opacity 180ms ease, transform 180ms ease;
  visibility: hidden;
  z-index: 99989;
}

#neonatecare-nia-assistant.nc-nia-on-home .nc-nia-greeting-chip {
  bottom: 158px;
}

#neonatecare-nia-assistant .nc-nia-greeting-chip--visible {
  opacity: 1;
  pointer-events: auto;
  transform: translateY(0);
  visibility: visible;
}

#neonatecare-nia-assistant .nc-nia-greeting-open {
  background: transparent;
  color: var(--nc-nia-ink);
  min-height: 48px;
  padding: 11px 5px 11px 14px;
  text-align: left;
}

#neonatecare-nia-assistant .nc-nia-greeting-dismiss {
  align-self: stretch;
  background: transparent;
  color: var(--nc-nia-muted);
  font-size: 21px;
  min-height: 44px;
  min-width: 44px;
}

#neonatecare-nia-assistant .nc-nia-panel {
  background: var(--nc-nia-cream);
  border: 1px solid var(--nc-nia-border);
  border-radius: 20px;
  bottom: 84px;
  box-shadow: var(--nc-nia-shadow);
  display: grid;
  grid-template-rows: auto auto 1fr auto auto;
  height: min(680px, calc(100vh - 130px));
  max-height: calc(100vh - 130px);
  opacity: 0;
  overflow: hidden;
  pointer-events: none;
  position: fixed;
  right: 22px;
  transform: translateY(12px);
  transition: opacity 180ms ease, transform 180ms ease, visibility 180ms ease;
  visibility: hidden;
  width: 390px;
  z-index: 99990;
}

#neonatecare-nia-assistant.nc-nia-on-home .nc-nia-panel {
  bottom: 20px;
}

#neonatecare-nia-assistant.nc-nia-is-open .nc-nia-panel {
  opacity: 1;
  pointer-events: auto;
  transform: translateY(0);
  visibility: visible;
}

#neonatecare-nia-assistant.nc-nia-is-open .nc-nia-launcher-wrap {
  opacity: 0;
  pointer-events: none;
  visibility: hidden;
}

#neonatecare-nia-assistant .nc-nia-header {
  align-items: center;
  background: var(--nc-nia-white);
  border-bottom: 1px solid var(--nc-nia-border);
  display: flex;
  gap: 10px;
  justify-content: space-between;
  min-height: 72px;
  padding: 10px 12px 10px 14px;
}

#neonatecare-nia-assistant .nc-nia-identity {
  align-items: center;
  display: flex;
  gap: 10px;
  min-width: 0;
}

#neonatecare-nia-assistant .nc-nia-avatar {
  align-items: center;
  background: var(--nc-nia-sage);
  border: 2px solid rgba(70, 163, 121, 0.20);
  border-radius: 50%;
  color: var(--nc-nia-white);
  display: inline-flex;
  flex: 0 0 44px;
  font-size: 18px;
  font-weight: 800;
  height: 44px;
  justify-content: center;
  width: 44px;
}

#neonatecare-nia-assistant .nc-nia-identity-copy {
  min-width: 0;
}

#neonatecare-nia-assistant .nc-nia-title {
  font-size: 16px;
  font-weight: 800;
  line-height: 1.25;
}

#neonatecare-nia-assistant .nc-nia-subtitle {
  color: var(--nc-nia-muted);
  font-size: 11.5px;
  line-height: 1.35;
  margin-top: 2px;
}

#neonatecare-nia-assistant .nc-nia-header-actions {
  align-items: center;
  display: flex;
  flex: 0 0 auto;
  gap: 2px;
}

#neonatecare-nia-assistant .nc-nia-icon-button {
  align-items: center;
  background: transparent;
  border-radius: 50%;
  color: var(--nc-nia-muted);
  display: inline-flex;
  font-size: 22px;
  height: 44px;
  justify-content: center;
  line-height: 1;
  min-width: 44px;
  width: 44px;
}

#neonatecare-nia-assistant .nc-nia-icon-button:hover {
  background: var(--nc-nia-cream);
  color: var(--nc-nia-ink);
}

#neonatecare-nia-assistant .nc-nia-reset {
  font-size: 18px;
}

#neonatecare-nia-assistant .nc-nia-team-bar {
  align-items: center;
  background: rgba(111, 196, 155, 0.13);
  display: flex;
  justify-content: center;
  min-height: 44px;
  padding: 0 12px;
}

#neonatecare-nia-assistant .nc-nia-team-link,
#neonatecare-nia-assistant .nc-nia-footer-team {
  align-items: center;
  color: var(--nc-nia-sage-dark);
  display: inline-flex;
  font-size: 12px;
  font-weight: 800;
  min-height: 44px;
  padding: 5px 2px;
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 3px;
}

#neonatecare-nia-assistant .nc-nia-team-link[aria-disabled="true"],
#neonatecare-nia-assistant .nc-nia-footer-team[aria-disabled="true"] {
  opacity: 0.55;
  pointer-events: none;
}

#neonatecare-nia-assistant .nc-nia-messages {
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 16px 14px 18px;
  scrollbar-color: rgba(123, 113, 103, 0.35) transparent;
  scrollbar-width: thin;
  -webkit-overflow-scrolling: touch;
}

#neonatecare-nia-assistant .nc-nia-messages::-webkit-scrollbar {
  width: 6px;
}

#neonatecare-nia-assistant .nc-nia-messages::-webkit-scrollbar-thumb {
  background: rgba(123, 113, 103, 0.35);
  border-radius: 99px;
}

#neonatecare-nia-assistant .nc-nia-message-row {
  display: flex;
  margin: 0 0 10px;
  width: 100%;
}

#neonatecare-nia-assistant .nc-nia-message-row--user {
  justify-content: flex-end;
}

#neonatecare-nia-assistant .nc-nia-message-row--bot {
  justify-content: flex-start;
}

#neonatecare-nia-assistant .nc-nia-bubble {
  border-radius: 18px;
  font-size: 13.5px;
  line-height: 1.55;
  max-width: 86%;
  overflow-wrap: anywhere;
  padding: 10px 13px;
  white-space: pre-wrap;
}

#neonatecare-nia-assistant .nc-nia-message-row--bot .nc-nia-bubble {
  background: var(--nc-nia-white);
  border: 1px solid rgba(51, 41, 31, 0.08);
  border-bottom-left-radius: 6px;
  box-shadow: 0 3px 12px rgba(51, 41, 31, 0.05);
}

#neonatecare-nia-assistant .nc-nia-message-row--user .nc-nia-bubble {
  background: var(--nc-nia-sage-dark);
  border-bottom-right-radius: 6px;
  color: var(--nc-nia-white);
}

#neonatecare-nia-assistant .nc-nia-typing {
  align-items: center;
  display: inline-flex;
  gap: 5px;
  min-height: 39px;
  min-width: 56px;
}

#neonatecare-nia-assistant .nc-nia-typing-dot {
  animation: nc-nia-dot 1000ms ease-in-out infinite;
  background: var(--nc-nia-muted);
  border-radius: 50%;
  height: 6px;
  opacity: 0.42;
  width: 6px;
}

#neonatecare-nia-assistant .nc-nia-typing-dot:nth-child(2) {
  animation-delay: 140ms;
}

#neonatecare-nia-assistant .nc-nia-typing-dot:nth-child(3) {
  animation-delay: 280ms;
}

@keyframes nc-nia-dot {
  0%, 70%, 100% { opacity: 0.35; transform: translateY(0); }
  35% { opacity: 1; transform: translateY(-3px); }
}

#neonatecare-nia-assistant .nc-nia-quick-wrap {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin: 4px 0 10px;
}

#neonatecare-nia-assistant .nc-nia-quick-button {
  align-items: center;
  background: var(--nc-nia-white);
  border: 1px solid rgba(70, 163, 121, 0.35);
  border-radius: 999px;
  color: var(--nc-nia-ink);
  display: flex;
  font-size: 12px;
  font-weight: 700;
  justify-content: center;
  line-height: 1.3;
  min-height: 44px;
  padding: 8px 10px;
  text-align: center;
  transition: background-color 150ms ease, border-color 150ms ease, color 150ms ease;
}

#neonatecare-nia-assistant .nc-nia-quick-button:hover {
  background: rgba(111, 196, 155, 0.14);
  border-color: var(--nc-nia-sage-dark);
  color: var(--nc-nia-sage-dark);
}

#neonatecare-nia-assistant .nc-nia-products {
  display: grid;
  gap: 12px;
  margin: 8px 0 14px;
}

#neonatecare-nia-assistant .nc-nia-product {
  background: var(--nc-nia-white);
  border: 1px solid rgba(51, 41, 31, 0.10);
  border-radius: 18px;
  box-shadow: 0 5px 16px rgba(51, 41, 31, 0.07);
  overflow: hidden;
}

#neonatecare-nia-assistant .nc-nia-product-media {
  background: #F3E9DF;
  overflow: hidden;
  width: 100%;
}

#neonatecare-nia-assistant .nc-nia-product-media--failed {
  display: none;
}

#neonatecare-nia-assistant .nc-nia-product-image {
  aspect-ratio: 16 / 9;
  object-fit: contain;
  padding: 8px;
  width: 100%;
}

#neonatecare-nia-assistant .nc-nia-product-body {
  padding: 13px;
}

#neonatecare-nia-assistant .nc-nia-product-badges {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-bottom: 7px;
}

#neonatecare-nia-assistant .nc-nia-product-badge,
#neonatecare-nia-assistant .nc-nia-product-stock {
  background: var(--nc-nia-cream);
  border-radius: 999px;
  color: var(--nc-nia-muted);
  font-size: 10px;
  font-weight: 800;
  padding: 3px 7px;
}

#neonatecare-nia-assistant .nc-nia-product-stock {
  background: rgba(111, 196, 155, 0.16);
  color: var(--nc-nia-sage-dark);
}

#neonatecare-nia-assistant .nc-nia-product-name {
  font-size: 14px;
  font-weight: 800;
  line-height: 1.4;
}

#neonatecare-nia-assistant .nc-nia-product-price {
  color: var(--nc-nia-ink);
  font-size: 14px;
  font-weight: 800;
  margin-top: 5px;
}

#neonatecare-nia-assistant .nc-nia-product-price del {
  color: var(--nc-nia-muted);
  font-size: 12px;
  font-weight: 600;
  margin-right: 5px;
}

#neonatecare-nia-assistant .nc-nia-product-price ins {
  background: transparent;
  color: var(--nc-nia-coral);
  text-decoration: none;
}

#neonatecare-nia-assistant .nc-nia-product-reason {
  color: var(--nc-nia-muted);
  font-size: 12px;
  line-height: 1.5;
  margin-top: 7px;
}

#neonatecare-nia-assistant .nc-nia-product-actions,
#neonatecare-nia-assistant .nc-nia-error-actions {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 12px;
}

#neonatecare-nia-assistant .nc-nia-error-actions {
  margin: 3px 0 14px;
}

#neonatecare-nia-assistant .nc-nia-response-cta {
  background: rgba(111, 196, 155, 0.11);
  border: 1px solid rgba(70, 163, 121, 0.24);
  border-radius: 16px;
  margin: 4px 0 12px;
  padding: 11px;
}

#neonatecare-nia-assistant .nc-nia-response-cta-copy {
  color: var(--nc-nia-muted);
  font-size: 12px;
  margin: 0 0 8px;
}

#neonatecare-nia-assistant .nc-nia-button {
  align-items: center;
  border: 1px solid transparent;
  border-radius: 12px;
  display: inline-flex;
  font-size: 11.5px;
  font-weight: 800;
  justify-content: center;
  line-height: 1.3;
  min-height: 44px;
  padding: 8px 9px;
  text-align: center;
}

#neonatecare-nia-assistant .nc-nia-button--primary {
  background: var(--nc-nia-coral);
  color: var(--nc-nia-white);
}

#neonatecare-nia-assistant .nc-nia-button--whatsapp {
  background: var(--nc-nia-sage-dark);
  color: var(--nc-nia-white);
}

#neonatecare-nia-assistant .nc-nia-button--secondary {
  background: var(--nc-nia-white);
  border-color: var(--nc-nia-border);
  color: var(--nc-nia-ink);
}

#neonatecare-nia-assistant .nc-nia-button:hover {
  filter: brightness(0.96);
}

#neonatecare-nia-assistant .nc-nia-composer {
  align-items: flex-end;
  background: var(--nc-nia-white);
  border-top: 1px solid var(--nc-nia-border);
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 10px 12px;
}

#neonatecare-nia-assistant .nc-nia-input {
  background: var(--nc-nia-cream);
  border: 1px solid rgba(51, 41, 31, 0.16);
  border-radius: 14px;
  box-shadow: none;
  color: var(--nc-nia-ink);
  flex: 1 1 auto;
  font-size: 13px;
  height: 44px;
  line-height: 1.45;
  max-height: 104px;
  min-height: 44px;
  min-width: 0;
  overflow-y: auto;
  padding: 11px 12px;
  resize: none;
}

#neonatecare-nia-assistant .nc-nia-input::placeholder {
  color: var(--nc-nia-muted);
  opacity: 0.85;
}

#neonatecare-nia-assistant .nc-nia-input:focus {
  border-color: var(--nc-nia-sage-dark);
  outline: 0;
}

#neonatecare-nia-assistant .nc-nia-send {
  align-items: center;
  background: var(--nc-nia-coral);
  border-radius: 14px;
  color: var(--nc-nia-white);
  display: inline-flex;
  flex: 0 0 44px;
  height: 44px;
  justify-content: center;
  width: 44px;
}

#neonatecare-nia-assistant .nc-nia-send:hover {
  background: #F06B4D;
}

#neonatecare-nia-assistant .nc-nia-footer {
  align-items: center;
  background: var(--nc-nia-white);
  display: flex;
  gap: 10px;
  justify-content: space-between;
  min-height: 38px;
  padding: 4px 12px 6px;
}

#neonatecare-nia-assistant .nc-nia-footer-team {
  flex: 0 0 auto;
  font-size: 11px;
}

#neonatecare-nia-assistant .nc-nia-privacy {
  color: var(--nc-nia-muted);
  font-size: 9.5px;
  line-height: 1.3;
  text-align: right;
}

@media (max-width: 640px) {
  #neonatecare-nia-assistant .nc-nia-backdrop {
    display: block;
  }

  #neonatecare-nia-assistant.nc-nia-is-open .nc-nia-backdrop {
    opacity: 1;
    pointer-events: auto;
  }

  #neonatecare-nia-assistant .nc-nia-panel,
  #neonatecare-nia-assistant.nc-nia-on-home .nc-nia-panel {
    border-bottom: 0;
    border-left: 0;
    border-radius: 20px 20px 0 0;
    border-right: 0;
    bottom: var(--nc-nia-keyboard-offset);
    height: auto;
    left: 0;
    max-height: calc(var(--nc-nia-vvh) * 0.88);
    max-height: min(88dvh, calc(var(--nc-nia-vvh) * 0.88));
    max-width: none;
    right: 0;
    transform: translateY(24px);
    width: 100%;
  }

  #neonatecare-nia-assistant.nc-nia-is-open .nc-nia-panel {
    transform: translateY(0);
  }

  #neonatecare-nia-assistant .nc-nia-header {
    border-radius: 20px 20px 0 0;
    min-height: 68px;
    padding-left: 12px;
  }

  #neonatecare-nia-assistant .nc-nia-avatar {
    flex-basis: 40px;
    height: 40px;
    width: 40px;
  }

  #neonatecare-nia-assistant .nc-nia-title {
    font-size: 15px;
  }

  #neonatecare-nia-assistant .nc-nia-subtitle {
    font-size: 10.5px;
  }

  #neonatecare-nia-assistant .nc-nia-minimize {
    display: none;
  }

  #neonatecare-nia-assistant .nc-nia-messages {
    padding-left: 12px;
    padding-right: 12px;
  }

  #neonatecare-nia-assistant .nc-nia-composer {
    padding-left: 10px;
    padding-right: 10px;
  }

  #neonatecare-nia-assistant .nc-nia-footer {
    padding-bottom: calc(7px + env(safe-area-inset-bottom));
  }

  #neonatecare-nia-assistant .nc-nia-greeting-chip {
    left: 12px;
    max-width: calc(100% - 88px);
    right: auto;
  }

  #neonatecare-nia-assistant .nc-nia-product-image {
    aspect-ratio: 2 / 1;
  }
}

@media (max-width: 390px) {
  #neonatecare-nia-assistant .nc-nia-quick-wrap {
    grid-template-columns: 1fr;
  }

  #neonatecare-nia-assistant .nc-nia-product-actions,
  #neonatecare-nia-assistant .nc-nia-error-actions {
    grid-template-columns: 1fr;
  }

  #neonatecare-nia-assistant .nc-nia-privacy {
    display: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  #neonatecare-nia-assistant .nc-nia-backdrop,
  #neonatecare-nia-assistant .nc-nia-launcher,
  #neonatecare-nia-assistant .nc-nia-greeting-chip,
  #neonatecare-nia-assistant .nc-nia-panel,
  #neonatecare-nia-assistant .nc-nia-quick-button {
    scroll-behavior: auto;
    transition: none;
  }

  #neonatecare-nia-assistant .nc-nia-typing-dot {
    animation: none;
    opacity: 0.65;
  }
}

/* Explicit, session-scoped consent before optional OpenAI processing. */
#neonatecare-nia-assistant .nc-nia-consent {
  background: rgba(111, 196, 155, 0.11);
  border: 1px solid rgba(70, 163, 121, 0.28);
  border-radius: 14px;
  margin: 4px 0 10px;
  padding: 11px;
}
#neonatecare-nia-assistant .nc-nia-consent-copy {
  color: var(--nc-nia-muted);
  font-size: 11.5px;
  line-height: 1.45;
}
#neonatecare-nia-assistant .nc-nia-consent-actions {
  display: grid;
  gap: 7px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 9px;
}
#neonatecare-nia-assistant .nc-nia-consent-button {
  background: var(--nc-nia-white);
  border: 1px solid var(--nc-nia-border);
  border-radius: 10px;
  color: var(--nc-nia-ink);
  font-size: 10.5px;
  font-weight: 800;
  min-height: 44px;
  padding: 7px;
}
#neonatecare-nia-assistant .nc-nia-consent-button--accept {
  background: var(--nc-nia-sage-dark);
  border-color: var(--nc-nia-sage-dark);
  color: var(--nc-nia-white);
}
@media (max-width: 390px) {
  #neonatecare-nia-assistant .nc-nia-consent-actions { grid-template-columns: 1fr; }
}