Terms & Conditions – Neonatecare.com

Welcome to neonatecare.com – your trusted partner in baby safety and care. These terms and conditions outline the rules and regulations for the use of our website. By accessing and using this website, you agree to comply with the terms stated below. If you do not agree, kindly refrain from using neonatecare.com.

1. Terminology

Throughout this document:

“Client”, “You”, and “Your” refer to you as the user of this website.

“Company”, “We”, “Our”, and “Us” refer to Neonatecare.

“Party”, “Parties” refers to both the Client and Neonatecare.

All terms refer to your agreement with us in regard to our baby care and safety products, in line with applicable laws in India.

2. Cookies

We use cookies to improve user experience and personalize your visit. By using neonatecare.com, you consent to our use of cookies in accordance with our Privacy Policy. Some of our partners may also use cookies.

3. Intellectual Property

All content on neonatecare.com is the property of Neonatecare or its licensors. You may access it for personal use only. You must not:

  • Republish or sell our content
  • Copy or redistribute our materials
  • Use our visuals or logo without permission

4. User-Generated Content

Users may post reviews or comments on products. These reflect the opinion of the users, not Neonatecare. We do not review all comments before posting. However, we reserve the right to remove content that is offensive, harmful, or violates our terms.

By posting content:

  • You confirm that it does not infringe on third-party rights
  • You allow Neonatecare to use or reproduce your content across media platforms

5. Linking to Our Website

Organizations such as search engines, news agencies, and directories may link to our website without prior approval, provided that:

  • The link is not misleading
  • It does not imply endorsement
  • It fits the context of the linking site

Other organizations may request permission by emailing us. Approved links may use our brand name or URL appropriately. Use of our logo requires explicit permission.

6. iFrames

You may not create frames around our web pages without written consent.

7. External Links and Social Media

We may link to third-party platforms such as Instagram, Facebook, and Pinterest for your convenience. Neonatecare does not control these platforms and is not responsible for their terms, policies, or data usage. We encourage you to read their respective terms before engaging.

8. Information Usage

We use your information to:

  • Fulfill orders
  • Communicate updates or offers (if opted in)
  • Provide better customer service
    We do not sell or rent your data. We only share necessary information with partners involved in order processing and delivery.

9. Pricing Policy

While we aim for accuracy in product and pricing info, errors may occur. Neonatecare reserves the right to correct prices or cancel orders in case of errors. No payment will be captured until your order is confirmed and dispatched.

10. Coupon Codes Policy

  • Coupon codes must be applied during checkout
  • Not valid on discounted or combo products (unless stated)
  • One-time use per user unless mentioned
  • Cannot be combined with other offers
  • Subject to change without notice

11. Content Liability

We are not responsible for content appearing on third-party websites that link to us. You agree to defend us against claims arising from your website content linking to us.

12. Reservation of Rights

We reserve the right to update or change these terms at any time. Continued use of the site means you accept those changes.

13. Disclaimer

To the fullest extent allowed by law:

  • We make no warranties regarding the content or availability of this website
  • We are not liable for any damages arising from your use of this site
  • Nothing in this disclaimer limits liability for fraud, injury, or any legal responsibilities that cannot be excluded under Indian law

For questions, clarifications, or concerns, please email us at hello@neonatecare.com.

Last updated: July 2025