Introduction

Welcome to neonatecare.com (“Website” or “neonatecare.com”), If you have any queries about these terms & conditions or have any comments or complaints on or about the website, please email us at [email protected].

Ownership of rights

Team neonatecare disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Team neonatecare shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website.

Those who choose to access this website from Indian states that restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. neonatecare.com will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states.

Except where additional terms and conditions are provided, which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of neonatecare.com you agree to be bound by these Terms and Conditions.

Account and Registration Obligations

• To provide true, accurate, current and complete information about yourself as prompted by the neonatecare.com registration form or the guest details form (such information being the “Registration Data”).
• That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by neonatecare.com for redelivery shall be claimed from you and you shall pay such cost.
• You will provide authentic and true information in all instances where such information is requested of you. neonatecare.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), neonatecare.com has the right in its sole discretion to reject the registration and debar you from using the Services of neonatecare.com and or other affiliated websites without prior intimation whatsoever.
• That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
• Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
• Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
• Gaining unauthorized access to other computer/network systems.
• Interfering with any other person’s use or enjoyment of the Website.
• Breaching any applicable laws;
• Interfering or disrupting networks or websites connected to the Website.
• Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Quantity Restrictions

While neonatecare.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. neonatecare.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, neonatecare.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, neonatecare.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and neonatecare.com will have the right to modify the price of the product and contact you for further instructions using the email address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that neonatecare.com accepts your order the same shall be debited to your credit/debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to neonatecare.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/debit card account.
We strive to provide you with best value, however prices and availability are subject to change without notice.

Cancellation by neonatecare.com

We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If, however, the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. neonatecare.com reserves the right to capture/charge your card to the full or partial authorized amount for the concerned order.

Modification of Terms and conditions of Service

neonatecare.com may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via email at the address provided by you while registering on neonatecare.com. You can access the latest version of the User Agreement at any given time on neonatecare.com. You should regularly review the User Agreement on neonatecare.com. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.